Psychological Online Platform: Is a Ministry of Health License Required?
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…we can confidently recommend the lawyers of Law firm «Pravova dopomoga» as reliable legal partners on the matters of medical practice licensing and other procedures related to the Ministry of Health of Ukraine.
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In recent years, the mental health market has undergone a dramatic transformation: the online format has outgrown its status as a “temporary solution” and has become the dominant segment. Psychotherapy platforms and mental health services are experiencing a boom, driven by overwhelming demand caused by the war and the constant stress faced by citizens both in Ukraine and abroad. For thousands of Ukrainians, a smartphone screen has become the only access to a specialist, while for businesses, this has opened a niche with enormous potential for scaling and investment.
However, behind the technological facade lies a serious legal trap. Many entrepreneurs and specialists believe that the remote format “does not fall under medical activity” or can operate outside licensing requirements. This is a misconception: in most cases, psychotherapy and psychiatric services — even in an online format — are legally classified as medical practice and require obtaining a mandatory license from the Ministry of Health of Ukraine.
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